Introduction
Conquer data center complexity with unwavering support for hardware and software and a smart way to manage the mix of vendors in your environment. Dell EMC offers a single source with the expertise, know-how and capabilities to help you support your business. ProSupport offers highly trained experts around the clock and around the globe to address IT needs, minimize disruptions and maintain a high level of productivity. Dell recommends ProSupport with Mission Critical If you need more than business hours support, consider upgrading to ProSupport with Mission Cirtical *Availability and terms of Dell EMC Services vary by region and by product. Contact a sales representative for details.
Specifications
Web support |
Yes |
Troubleshooting |
Yes |
Service type |
ProSupport Plus |
Service included |
Parts and Labour |
Parts replacement |
Yes |
Number of years |
5 year(s) |
Service time (hours x days) |
24x7x365 |
Phone support |
Yes |
Compatibility |
PowerEdge R240 |