Introduction

Obtain multi-country coverage with a single support package.
HP Next Business Day Hardware Support for Travelers gives mobile computer users a one-stop solution for prompt,reliable remedial services in countries around the world.
This easy-to-use HP Care Pack Service offers local-language remote problem diagnosis and next-business-day onsite response times. Coverage spans HP and Compaq branded mobile hardware products and HP-supplied internal components,plus attached accessories purchased with the main product.

Features

• Remote problem diagnosis and support : Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution.
• Next business day onsite response : For issues that cannot be resolved remotely,an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window. Your covered hardware is returned to operational condition,with components or entire units replaced as necessary. Your coverage includes all required parts and materials.
• Parts and materials : HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition,including parts and materials for recommended engineering improvements.

Specifications

Product Description	Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention and Accidental Damage Protection - extended service agreement - 5 years - on-site
Type	Extended service agreement
Service Included	Parts and labour
Location	On-site
Full Contract Period	5 years
Response Time	Next business day
Designed For	Elite x2;EliteBook 1030 G1,1040 G9,1050 G1;EliteBook Folio 1020 G1;EliteBook x360;x2;ZBook 14u G5,14u G6,15 G5,15u G5,15v G5,17 G5,Studio x360 G5;ZBook x2