Introduction
Increase equipment availability and productivity with high-quality
onsite and remote support for your HP hardware,as well as selected
multivendor equipment. This flexible HP Care Pack packaged service
covers desktops,workstations,servers,notebooks and laptops,network
equipment,and printing.
What happens when a disk goes bad? A defective drive component is no
cause for alarm if your hardware is covered by an HP hardware support
agreement. An authorized HP support agent simply travels to your site
and swaps out the defective disk with a new one. Once you recover the
backed-up data,you are ready to continue working. It's what happens
next that could concern you,especially if you must comply with
stringent internal or external data security regulations. While HP has
procedures in place to ensure data is erased from defective hard
drives,there are a variety of tools and techniques which still can make
the data accessible. Simply letting the disk and data leave your
facilities could subject you to penalties under
international,federal,state/local,and industry regulations now in
effect.
Keep your disk. Stay in control. You could solve the problem by keeping
your drive component,but a standard hardware agreement would require
you to purchase and manage the disk yourself. That's why more and more
security-conscious companies are adding the HP Defective Media
Retention option to their HP Hardware Support agreement. Hardware
Support with Defective Media Retention (DMR) for HP Business
Desktops,Notebooks,Workstations,Industry Standard Servers
(ISS),Business Critical Servers and StorageWorks products is a disk
retention service that lets you keep malfunctioning drives after a
service event without paying a penalty.
Details
Product Description |
Electronic HP Care Pack Next Business Day Hardware
Support with Defective Media Retention Post Warranty - extended service
agreement - 1 year - on-site |
Type |
Extended service agreement |
Service Included |
Parts and labour |
Location |
On-site |
Full Contract Period |
1 year |
Response Time |
Next business day |
Service Availability |
9 hours a day / 5 days a week |
Designed For |
Workstation Z VR Backpack G1,Z VR Backpack G2 |