Introduction
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it - so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.
Benefits
- We’ll be there the next business day: Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.
- Stay in control of your data: You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
- Support you can count on: Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Help is on the line – or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Specifications
Service Type: |
Onsite repair |
Eligible Options: |
Defective media retention |
Duration: |
2 years |
Response time: |
Next business day response |
Coverage window: |
Standard workdays - 9 hours |
Place of service: |
Onsite |
Service method: |
Onsite repair |
Warranty coverage: |
Post warranty |