Introduction

This service renews Power Emergency and extends it for another five years achieving a total coverage of ten years for single-phase UPS =3 kVA. It can be purchased before Power Emergency expires.

Features

• During this period, the product is covered by the advance replacement of the faulty unit
• This Service Program covers both electronic parts and batteries (batteries are covered only for failures, not for misuse and/or reduced autonomy)
• This Service Program grants emergency response within 8working hours from the incident ticket acknowledgment:
  • The replacement unit is shipped to site
• The shipping costs are covered by Vertiv
• This Service Program includes 8x5 Professional helpline
• This Service Program includes one complete battery set to exchange internal exhausted batteries. The battery set isshipped with installation instructions and safety instructionsconcerning proper handling of the batteries