Introduction
Get the IT department-level support you need when deploying iOS,
Mac OS X, or Mac OS X Server in your organization. AppleCare OS
Support delivers phone and email support for advanced integration,
migration, and server operation issues. AppleCare OS Support -
Preferred covers an unlimited number of enterprise-level support
incidents for two technical contacts from your organization,
provides two-hour response for priority 1 (server down) issues 12 x
7, and assigns a technical account manager to your organization for
one year