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Without VAT | With VAT | |
---|---|---|
Base Price: | €1.371,99 | €1.660,11 |
Total: | €1.371,99 | €1.660,11 |
Part Number: | H28A7PE |
Language: | UK |
HPE Pointnext Tech Care (HPE Tech Care) is the operational support
experience for HPE hardware and software products (HPE products). HPE
Tech Care helps IT teams focus on moving the business forward by
proactively searching for better ways to do things,as opposed to just
focusing on reactive issues. HPE Tech Care goes beyond traditional
support by enabling direct access to product-specific specialists and
providing general technical guidance to help customers not only reduce
risk but also continually search for ways to do things more
efficiently. HPE Tech Care customers can get help through multiple
channels that include telephone,HPE moderated forums with defined
response times,automated incident logging,and a real-time chat
facility. The service provides access to expert technical resources
with specialized knowledge in the hardware and or software within the
context of the specific workload.
HPE Comprehensive Defective Material Retention (CDMR) allows you to
keep all data retentive components. Before the actual replacement
occurs,you must inform the authorized HPE support agent of your
intention to keep the disk drive/data retentive component. You must
also copy the information found on the label of the malfunctioning disk
drive/component and provide it to Hewlett Packard Enterprise. The
malfunctioning part will then be replaced.