Introduction
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Details
Warranty type |
S |
Warranty coverage |
In warranty |
Support type |
Active Care |
Service method |
Onsite and Predictive
Support |
Response time |
Next business day
response |
Place of service |
Remote and Onsite |
Duration |
5 years |
Coverage period |
60 month(s) |
Coverage details |
Standard workdays - 9
hours |
Care Pack type |
Electronic |
Technical
details |
Number of years |
5 year(s) |
Type |
On-site |
Response time |
9 h |
On-site support |
Yes |