Introduction
The Electronic HP Care Pack Services (e-Care Pack) capability
allows you to order, receive, update, and activate a wide range of
valuable HP Care Pack Services over the Internet. Administered
through the HP Services Network (CSN), it is a fast and simple
process that enables immediate registration and service activation.
Increase equipment availability and productivity with
rapid-response onsite and remote support for your HP hardware, as
well as selected multivendor equipment. This flexible HP Care Pack
Service covers desktops, workstations, servers, storage systems,
network equipment, and printing. Choose 4-hour same business day
hardware support when you need to: extend your hardware warranty
coverage with prompt service for key systems and devices; obtain
easy-to-buy, easy-to-use onsite services; improve hardware
performance and uptime; increase the return on your HP and
multivendor hardware investments; enjoy consistent service coverage
across geographically dispersed sites.
Specifications
Product
Description
|
Electronic HP Care Pack
4-Hour Same Business Day Hardware Support - extended
service agreement - 3 years
|
Type
|
Extended service
agreement
|
Service
Included
|
Parts and labour
|
Location
|
On-site
|
Full Contract
Period
|
3 years
|
Response
Time
|
4 hours
|
Service
Availability
|
13 hours a day / 5 days
a week
|
Service & Support
Details
|
Technical support -
parts and labour - 3 years - on-site - response
time: 4 hours - availability: 13 hours a day /
Monday-Friday
|